Ibm System Storage Ds3000 Storage Manager Version 2 Installation And Support Guide

• Ibm System Storage Ds3000 Storage Manager Version 2 Installation And Support Guide

IBM Remote Support Manager for Storage04Planning, Installation and User’s GuideGC26-7933-03IBM Remote Support Manager for Storage04Planning, Installation and User’s GuideGC26-7933-03Note: Before using this information and the product it supports, be sure to read the information in “Notices” on page 69.Fourth Edition (August 2007) © Copyright International Business Machines Corporation 2006, 2007. All rights reserved.

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.Contents Figures. Ix About this document. Who should read this document. How this document is organized.

Ibm System Storage Ds3000 Storage Manager Version 2 Installation And Support Guide

Notices and statements used in this document Getting information, help, and service. Before you call. Using the documentation.

Web sites. Hardware service and support. Fire suppression systems.

How to send your comments.Chapter 1. Planning for RSM for Storage. What RSM for Storage does.

Supported products. Storage subsystems. Storage management applications. Other SAN devices. How many do I need?. Prerequisite hardware.

Prerequisite software. Network connections. Physical preparation. Information you will need.

Information used during the installation of the operating system Information used during configuration of RSM for Storage.1 1 2 2 2 2 2 2 2 3 3 4 5 5 5 5Chapter 2. Installation overview Hardware installation. Software installation. Updating the server firmware.7 7 7 7 8 8.

Xiv.Chapter 3. Installing the SLES 10 operating system Part 1 – SLES 10 installation. Part 2- SLES 10 installation. Part 3- SLES 10 installation. Verify IP connectivity of the server and Linux OS. RSM for Storage installation on SLES 10.

Installing the SLES 9 operating system Part 1 – SLES 9 installation. Part 2- SLES 9 installation. Part 3- SLES 9 installation. Verify IP connectivity of the server and Linux OS. RSM for Storage installation on SLES 9.© Copyright IBM Corp. 2006, 2007.17 17 17 17 21 22iii Chapter 5. Installing the RHEL 4 AS, Update 4 operating system.

Part 1 – RHEL 4 AS, Update 4 installation. Part 2- RHEL 4 installation. Part 3- RHEL 4 installation. Verify IP connectivity of the server and Linux OS (RHEL 4, Update 4).

RSM for Storage installation on RHEL 4.25 25 25 25 27 28Chapter 6. RSM for Storage.

IBM Storage Manager. Configure SNMP traps to be sent to the Remote Support Storage Manager passwords. Shell access Security.

Modem connectivity. Communication between the modem and server. Remote access to the modem. Backing up your configuration.31 31 32 32 32 33 33 33 33 33 35. Manager.Chapter 7. Installing updates to RSM for Storage.

37 Updating the RSM for Storage using a ZIP file. 37 Updating RSM for Storage using a CDROM. 38 Chapter 8. Using RSM for Storage. User IDs and desktops.

Notification e-mails. E-mail contacts. Browser interface.

Management pages. System configuration. Remote access. Reporting and alerts. Navigation links and status summary.

Help pages. Configuration procedures and issues.

Adding a new subsystem. E-mail Transport Options. Changing who receives e-mails.

Changing passwords. Saving and restoring configuration files. Saving the configuration files. Restoring saved configuration files. Power off/on sequence.

Working with IBM Service. Enabling remote access. Acknowledging alerts. Closing alerts.

Remote access timeout. Providing additional privileges. Performance issues or other concerns that do Event filtering and handling. Ignored Events. Security.ivIBM Remote Support Manager for Storage: Planning, Installation and User’s Guide. Alert.39 39 39 39 40 40 41 41 42 42 42 43 44 44 44 45 45 45 45 46 46 46 46 46 47 47 47 47 47 48 48 48 48Access to the RSM for Storage system Scope of access to your network.

User permissions and privileges. IP connections. Firewall states.

Side effects of the firewall operation Customizing the firewall. Log in to SAN devices.48 49 49 49 50 50 50 51Appendix A. Hardware problems with the server. Remote Support Manager interactions with server problem determination To stop the Remote Support Manager.

To re-start the Remote Support Manager. General tips for troubleshooting problems with System x servers.

Problems with the external modem. Quick physical checks. None of the indicators light.

Configuration test problems. Possible causes of a configuration test error. Verifying the Serial port is enabled in the BIOS.

The modem will not answer. The Phone Line Check fails. Problems with operation of the Remote Support Manager.

Configuration problems. Other problems. Icons for RSM for Storage on the desktop are missing or do not work Events for a subsystem are not reported by RSM for Storage. RSM does not indicate a problem that appears in Storage Manager. Multiple e-mails about the same problem.

A problem detected by the RSM for Storage application, but no e-mail was sent and the status of the alert is 'Queued'. E-mail received that said the event was ignored and not sent to IBM Service.

After an earlier problem was resolved, the RSM stopped sending alerts to IBM. I/O error message in IBM Storage Manager when trying to validate SNMP trap configuration. Log files are not sent to IBM.53 53 53 53 53 53 53 54 54 54 54 55 55 56 56 56 56 56 57 57 57Appendix B.

Planning worksheets. Worksheet #1: Network setup information for the RSM for Storage server. Worksheet #2: Company information. Worksheet #3: Connection information for the RSM for Storage system. Worksheet #4: Contact people. Contact person for RSM for Storage.

Contact #. Worksheet #5: Information for each Storage Subsystem to be monitored. Storage subsystem #. Worksheet #6: Information for other SAN devices to be accessible from the RSM for Storage system.59 59 59 60 61 61 61 62 62.58 58 58 58 58.

63Appendix C. Filtered events. 65 Appendix D. Customizing the firewall. 69 Trademarks.

70 Index. 71viIBM Remote Support Manager for Storage: Planning, Installation and User’s GuideFigures 1. 6.Network connection topology. Serial port connection. Patterns selection window. Filter: Search selection window Package selection window.

Example of a configured system© Copyright IBM Corp. 2006, 2007. 34viiviiiIBM Remote Support Manager for Storage: Planning, Installation and User’s GuideTables 1. 3.E-mail contacts. 40 Status summary icons.

44 Filtered events. 65© Copyright IBM Corp.

OverviewThe IBM System Storage DS3500 series storage subsystems support up to two redundant RAID controllers in either a 12 or 24 drive configuration. The models for the storage servers are DS3512 and DS3524. There are also two models of drive expansion chassis, a 12 LFF and a 24 SFF drive version, that can be attached to either of the storage subsystems.

The models for these are EXP3512 and EXP3524.An important difference between the DS3512 and the DS3524 product models and their equivalent expansion models are the hard disks that are supported with them. The difference starts with the physical drive size and extends to their speeds and storage capacities. The DS3512 and EXP3512 support 12 drives in the 3.5 inch format; the DS3524 and EXP3524 supports 24 drives in the 2.5 inch format. The disk drives are installed at the front, as shown in the below figures.IBM Storage Manager v10.86 or greater, inconjuntion with Controller FW v7.86, is required to enable the HDD capable T10 PI funtionality.DS3524 and EXP3524 (24x 2.5' Drives)DS3512 and EXP3512(12x 3.5' Drives). 24/96Note: In the DS3500 family, you can add a mix of EXP3512 or EXP3524 expansion units to attain a maximum capacity of 190 TB per subsystem. New drive capacities are qualified during the life cycle of these products and may require a minimum controller revision.Price and Availability:In stock drives can be chosen by Capacity/Interface/Form-Factor or by the IBM Option Number using the left sidebar. The correspondingIBM Replacement Part CRUs / FRU's and Feature Codes can be found in the right sidebar.

In stock drives ship the same day ordered. IBM disk drives not currently in stock can be ordered and delivered to you within three to five (3-5) days.Contact us if you need more information or integration assistance for your IBM DS3500 Series of products or EXPansion units.Call 888-878-4167 or submit a 'Get Quote'.